A Dependable Methodology

Our fail-safe methodology first seeks to localize the critical issue, problem, challenge or opportunity that your organization may face. We then work to divide the overall issue into two or more mutually exclusive and collectively exhaustive sub issues until the sub issues are individually manageable and are measurable.

First, we narrow down the critical issue by studying the observed phenomena (symptoms) closely, identifying and recording these observations alongside your leadership team and staff. We use a combination of various techniques including brainstorming sessions and surveys.

Next, we work together, organizing these observations into groups, looking for a common denominator.

Following this important step, we look again at each grouping as a unit and pose the question, “what critical issue does each unit present?” The answer must be well understood to deliver any real solution. This process enables our clients to think about the 10 types of innovation, how to abstract root causes, and how to bring critical opportunities to light, while minimizing the risk of overlooking important concerns.

Once we complete this abstraction process, we work with you to decide on the correct approach to finding a solution. This search for solutions can take many forms, but once we determine the solution in principle, then we are able to deliver your strategic Roadmap: integrative implementation programs and then compiling detailed action plans.

However, no solution, no matter how expertly it tackles the critical issue, is of the much use until it is executed, and optimized over time. We integrate existing initiatives, and provide a supporting portfolio of full services to assist you in implementation of the strategic roadmap.